FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the picture. At UnidSpark, we take great care to ensure our product images are accurate representations of what you’ll receive. However, for handcrafted or custom-made items, slight variations may occur due to their unique nature, which adds to their charm and authenticity. If you have any concerns, feel free to reach out to our support team!
You can view your sales receipt directly in your email. After completing your purchase, a detailed sales receipt will be sent to the email address you provided at checkout. If you don’t see it in your inbox, check your spam or junk folder. For further assistance, feel free to contact us at contact@unidspark.com
Returning an item is easy! Follow these steps:
- Contact Us: Reach out to our support team at contact@unidspark.com within 21 days of receiving your order.
- Provide Details: Share your order number and the reason for the return.
- Receive Instructions: We’ll guide you on how and where to send the item back.
- Refund Process: Once we receive and inspect the item, your refund will be processed within 7 business days.
We aim to restock popular items as quickly as possible. If an item is marked as "out of stock," please check back later or contact us at contact@unidspark.com for updates. You can also sign up for restock notifications (if available) on the product page to be alerted when the item becomes available again.
We currently ship to a wide range of locations worldwide. During checkout, you can enter your shipping address to confirm if delivery is available in your area. If you have specific questions about shipping destinations, feel free to contact us at contact@unidspark.com for assistance!
